Victoria Project

Terms & Conditions

Last updated: [DATE]

These terms govern the use of this site and the booking of local accommodation operated by [ENTITY].

Bookings and payment

Bookings are made through Lodgify. Prices, availability and payment are shown and processed on that platform.

Check-in from 3:00 PM; check-out by 12:00 noon.

Cancellation policy

All prepayments are non-refundable. 50% of the total is due at booking and the balance 7 days before arrival.

Local Accommodation registration (RNAL)

The units are registered in the Portuguese National Local Accommodation Registry under: [RNAL No. — Apartment I], [RNAL No. — Apartment II], [RNAL No. — Apartment III], [RNAL No. — House I], [RNAL No. — House II].

Complaints and dispute resolution

Electronic complaints book available at www.livroreclamacoes.pt.

For consumer disputes, you may use the Alternative Dispute Resolution body [ADR ENTITY] and the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

Governing law and jurisdiction

Portuguese law applies. The courts of Porto are competent for any dispute, without prejudice to mandatory consumer-protection rules.